The CXV Score™ Overview

What Makes The CXV Score™ Different

Speed is now the deciding factor in whether a company grows, stagnates, or gets replaced. The CXV Score™ gives leaders a measurable, 0–100 view of how fast their organization delivers what customers expect. It is the first operational score designed for modern, customer-led, AI-powered enterprises.

It is the world’s first operational velocity score… and the centerpiece of the Customer-Led revolution.

What the CXV Score™ Measures

Your score reflects real velocity across five dimensions:

Strategic alignment
Experience excellence
Operational flow
Growth engine performance
Intelligence culture (AI readiness)

These areas combine into a single number that shows your actual ability to deliver value quickly and consistently.

Why Companies Use CXV

Most organizations are operating without a speedometer. They feel slow, but they can’t quantify why. The CXV Score™ removes the guesswork by showing how fast you’re moving right now and what’s holding you back.

A higher CXV Score™ correlates with faster execution, stronger customer experience, and improved financial results.
A lower CXV Score™ exposes friction, fragmentation, and the real cost of operational drag.

The CXV Score™ Break-Down