A two-minute assessment that reveals your baseline and your top velocity barrier. This score becomes your operational truth.
2
CXV Diagnosis & Roadmap
A focused 2–4 week engagement that identifies your systemic bottlenecks and builds a clear, measurable plan to increase your CXV Score™. Leaders use this roadmap as a board-ready blueprint for modernization and customer-led transformation.
3
Velocity Lift
A 90-day engagement designed to fix one high-impact operational bottleneck that is dragging down your CXV Score™. This produces immediate, measurable progress. Many organizations see a 10 percent or higher increase in their score at this stage.
4
CXV Katalyst Program
A 12-month transformation engine that organizations use to create lasting velocity. Client outcomes often include a 30 percent or greater increase in CXV, supported by modernization, automation, AI adoption, and new flow patterns across operations.
The Result
A real increase in CXV.
A faster, more aligned, more customer-led organization.
