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Our Path to Guaranteed Velocity

We don’t sell consulting. We deliver measurable Customer Experience Velocity.

Every engagement starts with your CXV Score™ - the single metric that reveals what’s slowing your company down and what it will take to accelerate. 
Take the 2-minute CXV Quiz

The CXV Velocity System™ 

A Proven, 4-Step Journey From “Ops Chaos” “Velocity Delivered” 

This is the exact path we use to diagnose bottlenecks, align the C-suite, rebuild operational flow, and most importantly, guarantee a CXV Score lift. 
Review The Steps
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Step 1

The CXV Score™ Assessment

Your Free 2-Minute Diagnostic (The First Version of the CXV Platform)

This is the starting point of the CXV journey. Today, it’s a fast, 15-question quiz. Soon, it will become the full CXV Score™ Platform - your real-time dashboard for Customer Experience Velocity. 

What It Is

A simple, 2-minute assessment that identifies your biggest operational bottleneck and generates your CXV Score™ (0–100). 

What It Becomes

A full SaaS dashboard that visualizes your CXV Score™, tracks improvements over time, and compares your organization to customer-led leaders. 

Who It's For

CEOs, COOs, and technology leaders who need a fast, consistent way to pinpoint their “Ops Chaos” bottleneck. 

Deliverables

  • A CXV Score™ based on 15 questions 
  • Benchmark comparison 
  • A short “Next Best Step” recommendation 
  • A downloadable summary 
Take the 2-minute CXV Assessment
Step 2

The CXV Live Audit

Your free 30-minute live CXV Audit

This is the crucial step for diagnosing the top issue in the organization.

What It Is

Your free 30-minute live CXV Audit where our analysts diagnose your 'Ops Chaos' and review your benchmarked CXV Score.

Who It's For

CEOs, COOs, and technology leaders who need a fast, consistent way to pinpoint their “Ops Chaos” bottleneck.

Your Outcome Today

  • Review CXV Score
  • Diagnose the primary bottleneck
  • Provide one call to action
  • Quantified cost of lost
Book Your CXV Audit
Step 3

The CXV Diagnosis & Roadmap

A Fixed-Fee, 2–4 Week Deep Dive That Produces a Board-Ready 12-Month Plan

Your first paid engagement; and your first transformation milestone.

What It Is

A structured, high-impact workshop series where your leadership and our Velocity Architects co-build the exact plan to raise your CXV Score to 80+. 

Who It's For

Organizations ready to move past awareness into action, alignment, and financial justification. 

Your Outcome Today

  • Full CXV Audit & Pain Map 
  • A CEO-Led Velocity Workshop to unify the C-suite 
  • A complete “CXV +30 Roadmap” with timeline + investment 
  • A Mutual Commitment Clause (MCC) proposal; our guarantee framework 
Book Your CXV Diagnosis & Roadmap
Step 4

The CXV Lift (Project Delivery and Recovery Path)

A Fast, 90-Day “Shock & Awe” Engagement for High-Visibility Problems

A rapid alternative starting point for companies with one urgent operational fire to put out. 

What It Is

A 90-day, fixed-scope strike team engagement where we swarm your biggest pain point using our team to deliver value and outcomes. 

Who It's For

C-suite leaders facing stalled projects, AI initiatives, broken integrations, lost synergy after M&A, or critical systems at war with each other. 

Deliverables

  • A verified +10% CXV Score lift 
  • A fully resolved root cause, not a band-aid 
  • Executive trust through visible, fast, high-value wins 
  • A proposal to transition into the full CXV Katalyst Program 
Talk To A Recovery Specialist
Step 5

The CXV Katalyst Program

The Full 12-Month Transformation to increase your CXV Score by +30% 

Our flagship offering. High-intensity, co-execution. Built for companies serious about eliminating Ops Chaos permanently. 

What It Is

A 12-month engagement where our team becomes your “Tech-Powered” transformation engine, deploying Agentic AI, modernizing legacy, optimizing value streams, and institutionalizing the CXV Culture. 

Who It's For

Organizations that completed Step 2 or Step 3 and are ready for full transformation. 

Deliverables

  • Guaranteed +30% CXV Score increase (via MCC) 
  • Agentic AI deployment + workflow modernization 
  • A permanent CXV dashboard for real-time leadership insight 
  • Comprehensive CXV Culture rollout 
  • Full execution of your 4-phase CXV +30% Roadmap 

Ready to Find Your Velocity? 

Everything starts with one number: your CXV Score. 

Find your bottleneck. Benchmark your performance. Start the path to Velocity Delivered.

 

Take The 2-minute CXV Quiz
CXV App Page