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Imagine running your company with a single number, like a FICO Score for operational speed.

The CXV Score™ aligns your teams, tech, and processes toward a single measurable goal with proven results: 

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1

Measure Your CXV Score™

We establish your operational baseline and map velocity gaps across departments to identify what's actually slowing you down.

2

Map Your Velocity Gaps

We pinpoint the specific bottlenecks and disconnects between teams that are killing your momentum.

3

Accelerate with CXV Engineering™

We apply our proven methodology to systematically eliminate friction and compound your operational velocity.

5 Minutes Could Reveal Millions in Hidden Value

Take the 15-question CXV Score™ diagnostic to:  

  • Benchmark against industry leaders 
  • See how you rank vs. competitors 
  • Uncover your top velocity bottlenecks 
  • Receive a custom CXV acceleration plan
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Upcoming Training Workshop

Applying Metrics for Predictability with Betsy Irizarry

Upcoming Training Workshop

Applying Metrics for Predictability with Betsy Irizarry

This course is a three-day, hands-on workshop designed to equip Agile and Lean practitioners with the tools to forecast work accurately and answer common questions like “When will it be done?” Participants will learn to apply key flow metrics, utilize analytics such as Cumulative Flow Diagrams and Monte Carlo simulations, and make data-driven decisions to improve process stability and predictability. The course also offers a path to earn the ProKanban "Professional Applied Metrics" certification.
Learn More
Dec 02, 2025 at 10:30 AM
The Hidden Drag

Is “Ops Chaos” Quietly Dragging Down Your Velocity?

“70% of strategic executions fail.” For most $200M–$2B companies, Ops Chaos is the invisible culprit.

You feel it when:

  • AI pilots stall out for months. 
  • IT is labeled a “Cost Center,” not a strategic driver. 
  • Competitors are out-executing you; and winning the AI race. 
  • Post-M&A integration multiplies complexity instead of value.
This isn’t a tech problem. It’s a velocity problem.

The CXV Score™ - Your Real-Time Speedometer for Customer Experience Velocity

We turn operational chaos into a single, objective metric: Customer Experience Velocity (CXV)a 0–100 score showing exactly how fast and how aligned you deliver the experience your customer expects.

See your starting line - get your CXV Score™ in 5 minutes.

 
 

70% of strategies fail because legacy tech, siloed teams, and slow AI adoption quietly kill enterprise velocity.

The real cause of slow execution can be identified by your CXV score.

Disconnected legacy platforms result in conflicting reports and unreliable data.

Leadership sees IT as a cost center with no ROI. 

Data architecture and manual processes limit AI scalability.

If your teams are working harder but delivering slower, your CXV Score™ is already behind.

One Score Ends KPI Chaos

The CXV Score™ is your new North Star: a single metric that aligns People, Process, and Tech to Customer Experience Velocity

CXV Results in Action

Case Study \Agentic AI
Overview

National Aerospace Company partnered with Integrātz to accelerate pricing update workflows in SAP. Leveraging automation and email-to-ERP integration, the company cut processing time from 21 days to just 3, improving accuracy and reducing staff workload.

Case Study \System Integration
Overview

National Maintenance Company partnered with Integrātz to streamline their invoice to pay process. By implementing automation and AI solutions, they significantly reduced processing time and manual labor while improving data accuracy.

Case Study \Flow Consulting
Overview

Leading B2B distributor partnered with Integrātz to optimize accounts payable workflows and cash flow management. Through intelligent automation and process restructuring, the company accelerated invoice processing cycles, captured early payment discounts, and significantly improved working capital efficiency.

Access a Private Advisory Call

Start getting benefits from CXV (Customer Experience Velocity)

We’ll help you:
  • Pinpoint your primary bottlenecks
  • Identify Quick Wins
  • Clarify your path to velocity