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Your competitors Are Moving 3X Faster. We Make Sure You Do Too.

We propel companies forward with a +30% lift in your CXV Score™ with the same methodology we’ve used to help the world’s most complex enterprises turn operations into a competitive weapon.

Take the 2-Minute CXV Score Quiz
Discover the +30% CXV Roadmap
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Proven With B2B Leaders Across

Distribution • Manufacturing • Insurance • Energy 
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Upcoming Training Workshop

Applying Metrics for Predictability with Betsy Irizarry

Upcoming Training Workshop

Applying Metrics for Predictability with Betsy Irizarry

This course is a three-day, hands-on workshop designed to equip Agile and Lean practitioners with the tools to forecast work accurately and answer common questions like “When will it be done?” Participants will learn to apply key flow metrics, utilize analytics such as Cumulative Flow Diagrams and Monte Carlo simulations, and make data-driven decisions to improve process stability and predictability. The course also offers a path to earn the ProKanban "Professional Applied Metrics" certification.
Learn More
Dec 02, 2025 at 10:30 AM
The Hidden Drag

Is “Ops Chaos” Quietly Dragging Down Your Velocity?

“70% of strategic executions fail.” For most $200M–$2B companies, Ops Chaos is the invisible culprit.

You feel it when:

  • AI pilots stall out for months. 
  • IT is labeled a “Cost Center,” not a strategic driver. 
  • Competitors are out-executing you; and winning the AI race. 
  • Post-M&A integration multiplies complexity instead of value.
This isn’t a tech problem. It’s a velocity problem.

The CXV Score™ - Your Real-Time Speedometer for Customer Experience Velocity

We turn operational chaos into a single, objective metric: Customer Experience Velocity (CXV): a 0–100 score showing exactly how fast and how aligned you deliver the experience your customer expects.

See your starting line - get your CXV Score™ in 2 minutes.

 
PAIN: The Real Causes of Slow Execution

Ops Chaos Is the Symptom. A Low CXV Score Is the Disease.

70% of strategies fail because legacy tech, siloed teams, and slow AI adoption quietly kill enterprise velocity.

Operational Chaos

When Systems Fight Instead of Flow

Teams spend 40% of their time on workarounds. Projects run 6 months late. Every department has different data. 

Losing the AI Race

Pilots Don't Scale, Competitors Do

While you're stuck in pilot purgatory, competitors are automating customer interactions with 94% accuracy. 

"Cost Center" Valuation Drag

Why Legacy IT Systems Hurt Your Valuation

Leadership sees your IT as dead weight, adding 25% costs with no ROI. Your company valuation suffers while tech-forward competitors get 2-3x higher valuations.

If your teams are working harder but delivering slower, your CXV Score™ is already behind.

SOLUTION: The CXV SystemTM

This Isn’t Transformation. This Is Velocity, Engineered.

Imagine running your company with a single number, like a FICO Score for operational speed.

The CXV Score™ aligns your teams, tech, and processes toward a single measurable goal:

Customer Experience Velocity. How it works:

1

Measure Your CXV Score

We establish your operational baseline and map velocity gaps across departments to identify what's actually slowing you down.

2

Map Your Velocity Gaps

We pinpoint the specific bottlenecks and disconnects between teams that are killing your momentum.

3

Accelerate with CXV Engineering™

We apply our proven methodology to systematically eliminate friction and compound your operational velocity.

One Score Ends KPI Chaos

The CXV Score™ is your new North Star: a single metric that aligns People, Process, and Tech to Customer Experience Velocity

Calculate Your CXV Score

2 Minutes Could Reveal Millions in Hidden Value

Take the 15-question CXV Score™ diagnostic to:  

  • Benchmark against industry leaders 
  • See how you rank vs. competitors 
  • Uncover your top velocity bottlenecks 
  • Receive a custom CXV acceleration plan 

 

100% confidential, no sales call 

Get My Free CXV Score
CXV App Page

CXV Results in Action

Case Study \Agentic AI
Overview

National Aerospace Company partnered with Integrātz to accelerate pricing update workflows in SAP. Leveraging automation and email-to-ERP integration, the company cut processing time from 21 days to just 3, improving accuracy and reducing staff workload.

Case Study \System Integration
Overview

National Maintenance Company partnered with Integrātz to streamline their invoice to pay process. By implementing automation and AI solutions, they significantly reduced processing time and manual labor while improving data accuracy.

Case Study \Flow Consulting
Overview

Leading B2B distributor partnered with Integrātz to optimize accounts payable workflows and cash flow management. Through intelligent automation and process restructuring, the company accelerated invoice processing cycles, captured early payment discounts, and significantly improved working capital efficiency.